Privacy Policy
Effective Date: February 3, 2025
Last Updated: February 3, 2025
1. Introduction
Welcome to MS Grafix (“Company”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website msgrafix.com (the “Website”) and use our services.
We comply with the General Data Protection Regulation (GDPR) and the Indian Information Technology Act, 2000, along with its relevant rules such as the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
By using our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.
2. Information We Collect
A. Personal Data
We collect the following personal information when you interact with our Website:
- Identity Information: Name, company name, job title.
- Contact Information: Email address, phone number, mailing address.
- Account Information: Username, password, and purchase history.
- Billing Information: Payment details (processed securely via third-party payment gateways).
B. Non-Personal Data
We may collect non-personal data, such as:
- Technical Data: IP address, browser type, operating system.
- Usage Data: Pages visited, time spent on the Website, referring sources.
3. How We Collect Your Information
We collect data through:
- Direct interactions: When you fill out forms, place an order, or contact us.
- Automated tracking technologies: Cookies, web beacons, and analytics tools.
- Third-party services: Payment processors, advertising partners, and social media platforms.
4. How We Use Your Information
We use your data to:
✅ Process orders and deliver products.
✅ Provide customer support and respond to inquiries.
✅ Improve website performance and user experience.
✅ Send marketing communications (only with consent).
✅ Comply with legal obligations.
5. Sharing and Disclosure of Information
We do not sell your personal data. However, we may share information with:
- Service Providers: Payment processors, shipping partners, and IT service providers.
- Legal Authorities: If required by law, regulation, or legal request.
6. Your Rights Under GDPR & Indian Laws
Depending on your jurisdiction, you have rights over your personal data, including:
✔ Right to Access – Request a copy of your data.
✔ Right to Rectification – Correct inaccurate information.
✔ Right to Erasure – Request deletion of your data.
✔ Right to Restriction – Limit how we use your data.
✔ Right to Data Portability – Receive your data in a machine-readable format.
✔ Right to Object – Opt-out of marketing communications.
To exercise your rights, email us at info@msgrafix.com.
7. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method is 100% secure, so we cannot guarantee absolute security.
8. Data Retention
We retain your personal data only as long as necessary for legal, business, or contractual purposes. After this period, we securely delete your data.
9. Cookies & Tracking Technologies
We use cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through browser settings.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy policies or content.
11. Children’s Privacy
Our services are not intended for children under 18 years of age. If we discover that we have collected data from a child without parental consent, we will delete it.
12. Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available on our Website.
13. Contact Us
For any questions about this Privacy Policy, contact us at:
📍 MS Grafix
📍 #1, 3rd Cross, Ambabhavani Temple Road, Jyothinagar, Vidyaranyapura Post, Bangalore – 560097
📧 info@msgrafix.com
🌐 msgrafix.com